Recommendation R2
By September 30, 2026 the CRD Director should designate a Project Lead to manage software system implementation, testing and release across CRD divisions. This will improve timeliness, on-budget delivery and ensure all user-defined requirements are built appropriately and working efficiently.
Jury report: Strengthening Napa’s Planning Division: Technology, Coordination, and Workforce Stability · PDF page 10
Permanent linkOfficial response
City of Napa City Council
Agency says implementedClaims implemented through an IT Systems Support Analyst acting as lead for implementation, testing and release with CRD and other departments.
Read official response · PDF page 3Named-role implementation claim does not establish successful rollout or satisfaction of every user requirement.
This review evaluates the response document. Implementation claims have not been independently verified.