Finding F9
Procedures that are incomplete, misnumbered, and have no style guidelines or retention logs, compel employees to rely on individual discretion and institutional knowledge.
Jury report: From Policy to Practice: Digging Deeper into the Board of Supervisors Oversight of Planning and Building Services · PDF page 18
Permanent linkOfficial responses
No response recorded
A matching agency response has not been added to Grand Jury Hub. This does not establish whether a response was submitted or is overdue.