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Recommendation R6

Recommendation R6

Create an annual anonymous internal survey (Ex: Pulse Survey) to measure the employee experience and engagement within the Code Enforcement department. Actionable data can be shared at all levels to promote departmental growth, culture, and opportunities. Based on Finding: F-6 Implementation: June 30, 2027 Fiscal Impact: Moderate

Jury report: Code Enforcement: Not Living up to Code · PDF page 17

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Official response

Riverside County Board of Supervisors

Agency plans to implement

Plans to use available department survey results, or seek a supplemental anonymous tool if usable results are unavailable.

Read official response · PDF page 16

Page 16 labels the recommendation future implementation but gives no completion timetable or explicit annual frequency. The jury’s June 30, 2027 date is not repeated as an agency commitment. Conditional supplemental feedback and periodic County surveys are not proof of the requested annual departmental survey.

  • Use available department-level engagement results to identify action steps; if usable results are unavailable, work with the Executive Office on a supplemental anonymous feedback tool. Owner: TLMA and Code Enforcement. Timing: Supplemental tool is conditional on usable department-level results being unavailable; no completion date or annual cadence supplied..

This review evaluates the response document. Implementation claims have not been independently verified.

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