Finding F5
The City of Banning is currently experiencing a monumental billing crisis due to an antiquated billing system and failed software rollout.
Jury report: Banning: A City Alarmingly Mismanaged · PDF page 14
Permanent linkOfficial responses
Banning Mayor Richard Royce
Partly disagrees; accepts the November 2024–April 2026 billing crisis but denies it continues and disputes the proposed fiscal-transfer connection.
Read official response · PDF page 26Pages 26–27 attribute the crisis to software purchase and rollout, claim current monthly billing and distinguish catch-up bills from double charging. July 14 payment-plan action is cited. These are agency explanations, not independently verified billing outcomes.
This review evaluates the response document. Implementation claims have not been independently verified.
Banning Mayor Pro Tem Cindy Barrington
Partly disagrees; accepts the November 2024–April 2026 billing crisis but denies it continues and disputes the proposed fiscal-transfer connection.
Read official response · PDF page 26Pages 26–27 attribute the crisis to software purchase and rollout, claim current monthly billing and distinguish catch-up bills from double charging. July 14 payment-plan action is cited. These are agency explanations, not independently verified billing outcomes.
This review evaluates the response document. Implementation claims have not been independently verified.
Banning Council Member Colleen Wallace
Partly disagrees; accepts the November 2024–April 2026 billing crisis but denies it continues and disputes the proposed fiscal-transfer connection.
Read official response · PDF page 26Pages 26–27 attribute the crisis to software purchase and rollout, claim current monthly billing and distinguish catch-up bills from double charging. July 14 payment-plan action is cited. These are agency explanations, not independently verified billing outcomes.
This review evaluates the response document. Implementation claims have not been independently verified.
Banning Council Member Leroy Miller
Partly disagrees; accepts the November 2024–April 2026 billing crisis but denies it continues and disputes the proposed fiscal-transfer connection.
Read official response · PDF page 26Pages 26–27 attribute the crisis to software purchase and rollout, claim current monthly billing and distinguish catch-up bills from double charging. July 14 payment-plan action is cited. These are agency explanations, not independently verified billing outcomes.
This review evaluates the response document. Implementation claims have not been independently verified.
Banning City Manager Elizabeth M. Gibbs
Partly disagrees; accepts the November 2024–April 2026 billing crisis but denies it continues and disputes the proposed fiscal-transfer connection.
Read official response · PDF page 26Pages 26–27 attribute the crisis to software purchase and rollout, claim current monthly billing and distinguish catch-up bills from double charging. July 14 payment-plan action is cited. These are agency explanations, not independently verified billing outcomes.
This review evaluates the response document. Implementation claims have not been independently verified.