Finding F12

Finding F12

The Dispatch Department has recently been under the leadership of new management. The new manager is progressive and proactive. New higher training standards are being implemented, including tactical dispatch, active shooter and emergency medical training (telephone CPR instructions). Also, dispatch personnel are being sent to agencies with higher call loads to observe, train, and shadow operations in higher volume emergency communication centers. Such exposure will improve familiarity with larger scale incident management, operational workflows, and standardized dispatch practices.