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Public discussion · Finding F5

Contact and complaint guidance

What should residents consider about Finding F5: Contact and complaint guidance, and the County’s response?

El Dorado County Board of SupervisorsAudit assessment: Addressed
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Audit context

What the response says and how it was assessed

Response says

The Board wholly disagrees, naming contact and complaint tabs with phone, mailing, email, and submission information.

Audit analysis

Named sections and contact modes supply specific reasons and a checkable basis. The response identifies existing guidance, while inviting requests about alternative placement rather than independently establishing prominence.

Finding-response score

Document completeness and usefulness—not factual verification or a legal conclusion.

10/10

4/4

Statutory elements

Stated position
2/2
Applicable disagreement elements
2/2

6/6

Public usefulness

Coverage
2/2
Reason specificity
2/2
Support traceability
2/2

Named sections and contact modes supply specific reasons and a checkable basis. The response identifies existing guidance, while inviting requests about alternative placement rather than independently establishing prominence.

Scoring confidence: high

Public participation

Discuss the finding and response

Use Pol.is to discuss both the Grand Jury finding and the County’s response, see where participants agree, and add a perspective for others to consider. Participant statements do not alter this audit or verify factual claims made by any participant or source document.

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