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Response synthesis and audit

Responses to report 2607

Board describes internal throughput work, alternatives analysis, protocol revisions and advisory reporting rather than an unconditional consultant or immediate standing Board reports. Fire District supports limited Nurse Navigation and promises an evidence-based expansion analysis. Default download opens the six-page Board response; Fire District audits open its four-page original.

Response by Contra Costa County Board of Supervisors; Contra Costa County Fire Protection District

41

Addressed

1

Partially addressed

0

Not addressed

0

Unclear

County's stated disposition

These categories reflect the County's response to each recommendation, separate from this audit's assessment.

3

Implemented

3

Will be implemented

1

Requires further analysis

4

Will not be implemented

0

Unclear

How to read this audit

Editorial engagement review only, not a legal ruling or verification of factual claims, forecast accuracy or completed implementation. Finding scores assess the response’s stated position, reasons and traceability, not agreement with the jury. Each audit selects its unchanged original and physical PDF page. Dates are included only when supplied by the document; undated responses are not assigned inferred dates. Recommendation deadlines are not copied into agency commitments unless independently stated in the answer. Separate originals remain separate; default download opens the Board response.

Item-by-item review

Findings and recommendations

Assessments describe whether the response engages each cited item. Finding scores separately describe statutory-elements completeness under California Penal Code § 933.05(a) and public usefulness. They do not independently verify the response or constitute a legal conclusion.

Showing 42 of 42 items

finding · BOS2607-F1

F1: Ambulance Patient Offload Time (APOT) is the time it takes from ambulance arrival at a hospital until the patient is accepted by the emergency department.

Audit: Addressed

Response says

Agrees with the finding without additional explanation.

Audit analysis

Explicit agreement engages F1; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Finding-response score

Document completeness and usefulness—not factual verification or a legal conclusion.

6/10

4/4

Statutory elements

Stated position
2/2
Applicable disagreement elements
2/2

2/6

Public usefulness

Coverage
2/2
Reason specificity
0/2
Support traceability
0/2

Explicit agreement engages F1; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Scoring confidence: high

finding · BOS2607-F2

F2: An Ambulance Patient Offload Delay (APOD) occurs when the time taken for an ambulance patient offload transfer to a hospital emergency department exceeds the required standard.

Audit: Addressed

Response says

Agrees and identifies LEMSA Policy 4010 as containing the standard.

Audit analysis

Explicit agreement with a checkable named policy, but no added explanation of delay measurement.

Finding-response score

Document completeness and usefulness—not factual verification or a legal conclusion.

9/10

4/4

Statutory elements

Stated position
2/2
Applicable disagreement elements
2/2

5/6

Public usefulness

Coverage
2/2
Reason specificity
1/2
Support traceability
2/2

Explicit agreement with a checkable named policy, but no added explanation of delay measurement.

Scoring confidence: high

finding · BOS2607-F3

F3: California Health & Safety Code Section 1797.120.5 (b)(1) mandates that every Local Emergency Medical Services Agency (LEMSA) develop an APOT standard of not to exceed 30 minutes 90% of the time, measured monthly.

Audit: Addressed

Response says

Agrees with the finding without additional explanation.

Audit analysis

Explicit agreement engages F3; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Finding-response score

Document completeness and usefulness—not factual verification or a legal conclusion.

6/10

4/4

Statutory elements

Stated position
2/2
Applicable disagreement elements
2/2

2/6

Public usefulness

Coverage
2/2
Reason specificity
0/2
Support traceability
0/2

Explicit agreement engages F3; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Scoring confidence: high

finding · BOS2607-F4

F4: The County LEMSA has adopted an APOT standard not to exceed 20 minutes 90% of the time, measured monthly.

Audit: Addressed

Response says

Agrees with the finding without additional explanation.

Audit analysis

Explicit agreement engages F4; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Finding-response score

Document completeness and usefulness—not factual verification or a legal conclusion.

6/10

4/4

Statutory elements

Stated position
2/2
Applicable disagreement elements
2/2

2/6

Public usefulness

Coverage
2/2
Reason specificity
0/2
Support traceability
0/2

Explicit agreement engages F4; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Scoring confidence: high

finding · BOS2607-F5

F5: The County LEMSA Quarterly reports demonstrate that APODs in Contra Costa County have been occurring since at least 2020.

Audit: Addressed

Response says

Agrees with the finding without additional explanation.

Audit analysis

Explicit agreement engages F5; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Finding-response score

Document completeness and usefulness—not factual verification or a legal conclusion.

6/10

4/4

Statutory elements

Stated position
2/2
Applicable disagreement elements
2/2

2/6

Public usefulness

Coverage
2/2
Reason specificity
0/2
Support traceability
0/2

Explicit agreement engages F5; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Scoring confidence: high

finding · BOS2607-F6

F6: The County LEMSA does not have the authority to enforce compliance with its APOT standard.

Audit: Addressed

Response says

Agrees with the finding without additional explanation.

Audit analysis

Explicit agreement engages F6; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Finding-response score

Document completeness and usefulness—not factual verification or a legal conclusion.

6/10

4/4

Statutory elements

Stated position
2/2
Applicable disagreement elements
2/2

2/6

Public usefulness

Coverage
2/2
Reason specificity
0/2
Support traceability
0/2

Explicit agreement engages F6; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Scoring confidence: high

finding · BOS2607-F7

F7: County Emergency Medical Services (EMS) Standard Policy 4010 requires that ambulance personnel provide continuity of care to patients until they are accepted into the emergency department.

Audit: Addressed

Response says

Agrees with the finding without additional explanation.

Audit analysis

Explicit agreement engages F7; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Finding-response score

Document completeness and usefulness—not factual verification or a legal conclusion.

6/10

4/4

Statutory elements

Stated position
2/2
Applicable disagreement elements
2/2

2/6

Public usefulness

Coverage
2/2
Reason specificity
0/2
Support traceability
0/2

Explicit agreement engages F7; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Scoring confidence: high

finding · BOS2607-F10

F10: Emergency department usage at Contra Costa Regional Medical Center (CCRMC) has increased 15% from 2021 through 2024.

Audit: Addressed

Response says

Agrees with the finding without additional explanation.

Audit analysis

Explicit agreement engages F10; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Finding-response score

Document completeness and usefulness—not factual verification or a legal conclusion.

6/10

4/4

Statutory elements

Stated position
2/2
Applicable disagreement elements
2/2

2/6

Public usefulness

Coverage
2/2
Reason specificity
0/2
Support traceability
0/2

Explicit agreement engages F10; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Scoring confidence: high

finding · BOS2607-F11

F11: CCRMC’s average monthly APOTs have consistently exceeded the County LEMSA standard of not to exceed 20 minutes 90% of the time since January 2020.

Audit: Addressed

Response says

Agrees with the finding without additional explanation.

Audit analysis

Explicit agreement engages F11; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Finding-response score

Document completeness and usefulness—not factual verification or a legal conclusion.

6/10

4/4

Statutory elements

Stated position
2/2
Applicable disagreement elements
2/2

2/6

Public usefulness

Coverage
2/2
Reason specificity
0/2
Support traceability
0/2

Explicit agreement engages F11; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Scoring confidence: high

finding · BOS2607-F12

F12: Contra Costa County Psychiatric Emergency Services (PES) has the highest APODs in the County, with monthly 90th percentile averages exceeding one hour for each year from 2020 to 2025.

Audit: Addressed

Response says

Agrees with the finding without additional explanation.

Audit analysis

Explicit agreement engages F12; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Finding-response score

Document completeness and usefulness—not factual verification or a legal conclusion.

6/10

4/4

Statutory elements

Stated position
2/2
Applicable disagreement elements
2/2

2/6

Public usefulness

Coverage
2/2
Reason specificity
0/2
Support traceability
0/2

Explicit agreement engages F12; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Scoring confidence: high

finding · BOS2607-F13

F13: PES does not have a prescreening area to triage patients who might not need a complete behavioral assessment.

Audit: Addressed

Response says

Agrees with the finding without additional explanation.

Audit analysis

Explicit agreement engages F13; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Finding-response score

Document completeness and usefulness—not factual verification or a legal conclusion.

6/10

4/4

Statutory elements

Stated position
2/2
Applicable disagreement elements
2/2

2/6

Public usefulness

Coverage
2/2
Reason specificity
0/2
Support traceability
0/2

Explicit agreement engages F13; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Scoring confidence: high

finding · BOS2607-F14

F14: PES has physical limitations that only allow one patient at a time to be given an intake assessment.

Audit: Addressed

Response says

Agrees with the finding without additional explanation.

Audit analysis

Explicit agreement engages F14; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Finding-response score

Document completeness and usefulness—not factual verification or a legal conclusion.

6/10

4/4

Statutory elements

Stated position
2/2
Applicable disagreement elements
2/2

2/6

Public usefulness

Coverage
2/2
Reason specificity
0/2
Support traceability
0/2

Explicit agreement engages F14; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Scoring confidence: high

finding · BOS2607-F15

F15: PES currently has unbudgeted architectural plans for expansion.

Audit: Addressed

Response says

Agrees with the finding without additional explanation.

Audit analysis

Explicit agreement engages F15; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Finding-response score

Document completeness and usefulness—not factual verification or a legal conclusion.

6/10

4/4

Statutory elements

Stated position
2/2
Applicable disagreement elements
2/2

2/6

Public usefulness

Coverage
2/2
Reason specificity
0/2
Support traceability
0/2

Explicit agreement engages F15; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Scoring confidence: high

finding · BOS2607-F16

F16: PES expansion would reduce the frequency and duration of APODs by providing additional screening and intake space.

Audit: Addressed

Response says

Agrees with the finding without additional explanation.

Audit analysis

Explicit agreement engages F16; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Finding-response score

Document completeness and usefulness—not factual verification or a legal conclusion.

6/10

4/4

Statutory elements

Stated position
2/2
Applicable disagreement elements
2/2

2/6

Public usefulness

Coverage
2/2
Reason specificity
0/2
Support traceability
0/2

Explicit agreement engages F16; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Scoring confidence: high

finding · BOS2607-F17

F17: The County EMS system is being used by low-acuity patients.

Audit: Addressed

Response says

Agrees with the finding without additional explanation.

Audit analysis

Explicit agreement engages F17; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Finding-response score

Document completeness and usefulness—not factual verification or a legal conclusion.

6/10

4/4

Statutory elements

Stated position
2/2
Applicable disagreement elements
2/2

2/6

Public usefulness

Coverage
2/2
Reason specificity
0/2
Support traceability
0/2

Explicit agreement engages F17; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Scoring confidence: high

finding · BOS2607-F18

F18: Low acuity usage of the County emergency medical services system increases the risk of APODs.

Audit: Addressed

Response says

Agrees with the finding without additional explanation.

Audit analysis

Explicit agreement engages F18; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Finding-response score

Document completeness and usefulness—not factual verification or a legal conclusion.

6/10

4/4

Statutory elements

Stated position
2/2
Applicable disagreement elements
2/2

2/6

Public usefulness

Coverage
2/2
Reason specificity
0/2
Support traceability
0/2

Explicit agreement engages F18; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Scoring confidence: high

finding · BOS2607-F19

F19: Redirecting people who do not require emergency medical services to appropriate alternative care reduces the risk of APODs.

Audit: Addressed

Response says

Partially agrees: safe alternative care may reduce demand and sometimes delays, but staffing, beds, acuity and throughput also matter.

Audit analysis

Clearly disputes a one-to-one causal inference with specific mechanisms; provides no identified study or dataset.

Finding-response score

Document completeness and usefulness—not factual verification or a legal conclusion.

9/10

4/4

Statutory elements

Stated position
2/2
Applicable disagreement elements
2/2

5/6

Public usefulness

Coverage
2/2
Reason specificity
2/2
Support traceability
1/2

Clearly disputes a one-to-one causal inference with specific mechanisms; provides no identified study or dataset.

Scoring confidence: high

finding · BOS2607-F20

F20: County emergency medical and behavioral health responders use an ambulance with life support equipment to transport persons having a behavioral crisis and/or who are on a 5150 hold to PES when law enforcement does not do so.

Audit: Addressed

Response says

Agrees with the finding without additional explanation.

Audit analysis

Explicit agreement engages F20; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Finding-response score

Document completeness and usefulness—not factual verification or a legal conclusion.

6/10

4/4

Statutory elements

Stated position
2/2
Applicable disagreement elements
2/2

2/6

Public usefulness

Coverage
2/2
Reason specificity
0/2
Support traceability
0/2

Explicit agreement engages F20; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Scoring confidence: high

finding · BOS2607-F21

F21: The County does not have a sobering center.

Audit: Addressed

Response says

Agrees with the finding without additional explanation.

Audit analysis

Explicit agreement engages F21; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Finding-response score

Document completeness and usefulness—not factual verification or a legal conclusion.

6/10

4/4

Statutory elements

Stated position
2/2
Applicable disagreement elements
2/2

2/6

Public usefulness

Coverage
2/2
Reason specificity
0/2
Support traceability
0/2

Explicit agreement engages F21; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Scoring confidence: high

finding · BOS2607-F22

F22: The County has plans and funding to build the Los Medanos Recovery Center.

Audit: Addressed

Response says

Agrees with the finding without additional explanation.

Audit analysis

Explicit agreement engages F22; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Finding-response score

Document completeness and usefulness—not factual verification or a legal conclusion.

6/10

4/4

Statutory elements

Stated position
2/2
Applicable disagreement elements
2/2

2/6

Public usefulness

Coverage
2/2
Reason specificity
0/2
Support traceability
0/2

Explicit agreement engages F22; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Scoring confidence: high

finding · BOS2607-F23

F23: The Board of Supervisors has a goal to reduce emergency department usage by building the Los Medanos Recovery Center.

Audit: Addressed

Response says

Agrees with the finding without additional explanation.

Audit analysis

Explicit agreement engages F23; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Finding-response score

Document completeness and usefulness—not factual verification or a legal conclusion.

6/10

4/4

Statutory elements

Stated position
2/2
Applicable disagreement elements
2/2

2/6

Public usefulness

Coverage
2/2
Reason specificity
0/2
Support traceability
0/2

Explicit agreement engages F23; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Scoring confidence: high

finding · BOS2607-F25

F25: The County’s “Right Care, Right Way” initiative is designed to reduce low-acuity patient usage of ambulances and emergency departments by giving the public information about appropriate non-emergency alternatives.

Audit: Addressed

Response says

Agrees with the finding without additional explanation.

Audit analysis

Explicit agreement engages F25; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Finding-response score

Document completeness and usefulness—not factual verification or a legal conclusion.

6/10

4/4

Statutory elements

Stated position
2/2
Applicable disagreement elements
2/2

2/6

Public usefulness

Coverage
2/2
Reason specificity
0/2
Support traceability
0/2

Explicit agreement engages F25; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Scoring confidence: high

finding · BOS2607-F26

F26: CCRMC uses a dedicated nurse to triage patients arriving by ambulance with a goal of improving APOTs.

Audit: Addressed

Response says

Agrees with the finding without additional explanation.

Audit analysis

Explicit agreement engages F26; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Finding-response score

Document completeness and usefulness—not factual verification or a legal conclusion.

6/10

4/4

Statutory elements

Stated position
2/2
Applicable disagreement elements
2/2

2/6

Public usefulness

Coverage
2/2
Reason specificity
0/2
Support traceability
0/2

Explicit agreement engages F26; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Scoring confidence: high

finding · BOS2607-F27

F27: CCRMC’s APOT Reduction Protocol, implemented on September 1, 2024, does not cite the County LEMSA APOT standard not to exceed 20 minutes 90% of the time.

Audit: Addressed

Response says

Agrees and says the county standard is now in the 2026 CCRMC APOT Reduction Protocol.

Audit analysis

Identifies a checkable revised protocol; no separate explanation or independent confirmation of implementation.

Finding-response score

Document completeness and usefulness—not factual verification or a legal conclusion.

9/10

4/4

Statutory elements

Stated position
2/2
Applicable disagreement elements
2/2

5/6

Public usefulness

Coverage
2/2
Reason specificity
1/2
Support traceability
2/2

Identifies a checkable revised protocol; no separate explanation or independent confirmation of implementation.

Scoring confidence: high

finding · BOS2607-F28

F28: CCRMC’s APOT Reduction Protocol does not provide specific criteria for activation of the protocol, as required by California Code of Regulations, Title 22, Division 9, Chapter 1.2, Section 100002.03.

Audit: Addressed

Response says

Agrees and says the 2026 protocol now contains activation criteria.

Audit analysis

Named revision offers a checkable basis but does not reproduce or independently verify those criteria.

Finding-response score

Document completeness and usefulness—not factual verification or a legal conclusion.

9/10

4/4

Statutory elements

Stated position
2/2
Applicable disagreement elements
2/2

5/6

Public usefulness

Coverage
2/2
Reason specificity
1/2
Support traceability
2/2

Named revision offers a checkable basis but does not reproduce or independently verify those criteria.

Scoring confidence: high

finding · BOS2607-F29

F29: The County LEMSA has not notified the hospitals in the County that their APOT Reduction Protocols do not cite the applicable County LEMSA standard.

Audit: Addressed

Response says

Agrees, citing Health and Safety Code Section 1797.120.6 as limiting CCCEMSA’s authority to review hospital protocols.

Audit analysis

Gives a finding-specific statutory rationale for nonreview; interpretation is attributed, not a legal ruling.

Finding-response score

Document completeness and usefulness—not factual verification or a legal conclusion.

10/10

4/4

Statutory elements

Stated position
2/2
Applicable disagreement elements
2/2

6/6

Public usefulness

Coverage
2/2
Reason specificity
2/2
Support traceability
2/2

Gives a finding-specific statutory rationale for nonreview; interpretation is attributed, not a legal ruling.

Scoring confidence: high

finding · BOS2607-F30

F30: As of March 2026, the County LEMSA has a current balance of $1,062,715 from fire district fines assessed when ambulance response times exceeded contracted times.

Audit: Addressed

Response says

Partially agrees with $1,062,715 balance but says accounts include fines and fees budgeted for LEMSA, not uncommitted reserves.

Audit analysis

Identifies the accepted amount and disputed composition/use with March 2026 accounts and FY2025–26 budgeting as traceable basis. Formal F30 itself does not use the word reserve.

Finding-response score

Document completeness and usefulness—not factual verification or a legal conclusion.

10/10

4/4

Statutory elements

Stated position
2/2
Applicable disagreement elements
2/2

6/6

Public usefulness

Coverage
2/2
Reason specificity
2/2
Support traceability
2/2

Identifies the accepted amount and disputed composition/use with March 2026 accounts and FY2025–26 budgeting as traceable basis. Formal F30 itself does not use the word reserve.

Scoring confidence: high

finding · BOS2607-F31

F31: The Board of Supervisors (Board) does not have the County LEMSA’s quarterly APOT reports as a standing agenda Board item.

Audit: Addressed

Response says

Agrees with the finding without additional explanation.

Audit analysis

Explicit agreement engages F31; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Finding-response score

Document completeness and usefulness—not factual verification or a legal conclusion.

6/10

4/4

Statutory elements

Stated position
2/2
Applicable disagreement elements
2/2

2/6

Public usefulness

Coverage
2/2
Reason specificity
0/2
Support traceability
0/2

Explicit agreement engages F31; the response adds no finding-specific reasoning or independently checkable support. Agreement is not independent verification.

Scoring confidence: high

recommendation · BOS2607-R1

R1: By April 1, 2027, the Board should consider retaining a consultant to evaluate CCRMC’s emergency department throughput and to make recommendations on how to reduce or eliminate APODs.

County: Will be implementedAudit: Addressed

Response says

Promises partial implementation through internal improvement work; cannot commit to an outside consultant by April 1, 2027.

Audit analysis

Explicitly distinguishes internal resource prioritization from the proposed consultant; future external expertise is conditional.

Extracted commitments

Evaluate need for external expertise as internal improvement work progresses and pursue resources if warranted.

Responsible party
Contra Costa County Board of Supervisors
Timing
As internal work progresses and need warrants; no outside consultant commitment by April 1, 2027. · Conditional timing

recommendation · BOS2607-R2

R2: By April 1, 2027, the Board should consider using the County LEMSA’s ambulance exceedance fine collections for the cost of an emergency department throughput consultant.

County: Will not be implementedAudit: Addressed

Response says

Will not implement now because fines support LEMSA operations; remains under evaluation.

Audit analysis

Current refusal is explicit despite possible future reconsideration.

recommendation · BOS2607-R3

R3: By April 1, 2027, the Board should consider directing the County LEMSA to assess whether any current County LEMSA regulations and policies limit EMS personnel’s ability to redirect low-acuity patients to appropriate levels of care.

County: ImplementedAudit: Addressed

Response says

Claims implemented through continuous policy evaluation and local strategies; Triage to Alternate Destination remains in development.

Audit analysis

Retains implemented label without claiming future TAD program is already operating.

Extracted commitments

Develop a Triage to Alternate Destination program for eligible patients and designated facilities.

Responsible party
Contra Costa County Board of Supervisors
Timing
No timeframe stated

recommendation · BOS2607-R4

R4: By April 1, 2027, the Board should direct the County A3 Program to consider using non-ambulance vehicles to transport persons in a behavioral crisis and/or who are on a 5150 hold and not having a medical emergency, as recommended in the Fitch & Associates Report, titled EMS System Assessment Summary Briefing Report.

County: Will be implementedAudit: Addressed

Response says

A3 is evaluating non-EMS transport options and will complete a final recommendation by April 1, 2027.

Audit analysis

Deliverable is an evaluation recommendation, not completed vehicle deployment.

Extracted commitments

Complete a final recommendation evaluating non-EMS transport for behavioral crises without concurrent medical emergency.

Responsible party
Contra Costa County Board of Supervisors
Timing
2027-04-01 · Exact date

recommendation · BOS2607-R5

R5: By April 1, 2027, the Board should consider exploring sources of funding for construction of the proposed PES expansion.

County: ImplementedAudit: Addressed

Response says

Claims implemented through ongoing funding exploration for PES; notes fiscal constraints.

Audit analysis

Claim concerns exploration, not funded expansion or construction.

Extracted commitments

Continue assessing feasible PES expansion funding opportunities as they become available.

Responsible party
Contra Costa County Board of Supervisors
Timing
As opportunities become available under fiscal constraints. · Conditional timing

recommendation · BOS2607-R7

R7: By April 1, 2027, the Board should consider using the County LEMSA’s ambulance response exceedance fines to expand the County’s “Right Care, Right Way” initiative countywide to reduce unnecessary emergency department usage.

County: Will not be implementedAudit: Addressed

Response says

Will not redirect fines now because they support LEMSA; later allocations remain under evaluation.

Audit analysis

No uncommitted reserve or funded expansion is inferred.

recommendation · BOS2607-R8

R8: By April 1, 2027, the Board should consider requiring CCRMC to update its APOT Reduction Protocol to meet the requirements of California Code of Regulations, Title 22, Division 9, Chapter 1.2, Section 100002.03.

County: ImplementedAudit: Addressed

Response says

Claims protocol update approved and finalized June 30, 2026.

Audit analysis

Identifies a dated document action; substantive compliance is not independently verified.

recommendation · BOS2607-R9

R9: By April 1, 2027, the Board should consider requiring the County LEMSA to notify CCRMC that its APOT Reduction Protocol does not cite the applicable LEMSA APOT standard of not to exceed 20 minutes 90% of the time.

County: Will not be implementedAudit: Addressed

Response says

Declines notification, citing Section 1797.120.6 and asserted lack of hospital-protocol review authority.

Audit analysis

Explains refusal through agency statutory interpretation, not an independent ruling.

recommendation · BOS2607-R10

R10: By April 1, 2027, the Board should consider requiring the County LEMSA to notify any hospital in the County when its APOT Reduction Protocol cites a standard longer than the County LEMSA standard.

County: Will not be implementedAudit: Addressed

Response says

Declines hospital notification for the same asserted lack of statutory review authority.

Audit analysis

Reasoned refusal; does not establish whether notification necessarily requires approval authority.

recommendation · BOS2607-R11

R11: By April 1, 2027, the Board should consider requiring the County LEMSA to provide the Board with its quarterly reporting on the status of APOTs in the County.

County: Will be implementedAudit: Partially addressed

Response says

By April 1, 2027 LEMSA will present reporting proposal to Emergency Medical Care Committee for an advised approach to Board reporting.

Audit analysis

Promises advisory-committee consideration, not immediate quarterly standing Board reports.

Extracted commitments

Present APOT reporting proposal to Emergency Medical Care Committee for consideration and a recommended approach to Board reporting.

Responsible party
Contra Costa County Board of Supervisors
Timing
2027-04-01 · Exact date

finding · FIRE2607-F8

F8: APODs prevent EMS personnel from responding to other emergencies in the County.

Audit: Addressed

Response says

Agrees that prolonged offloads reduce ambulance availability; describes deployment, mutual aid and added resources since 2021.

Audit analysis

Specific operational explanation and dated expansion figures engage the proposition without independently proving outcomes.

Finding-response score

Document completeness and usefulness—not factual verification or a legal conclusion.

10/10

4/4

Statutory elements

Stated position
2/2
Applicable disagreement elements
2/2

6/6

Public usefulness

Coverage
2/2
Reason specificity
2/2
Support traceability
2/2

Specific operational explanation and dated expansion figures engage the proposition without independently proving outcomes.

Scoring confidence: high

finding · FIRE2607-F9

F9: ConFire’s ambulance transports have increased 14% from 2021 to 2025.

Audit: Addressed

Response says

Agrees with 14% transport growth; says unit-hours grew 31% and ambulances 33% over the same period.

Audit analysis

Identifies period-specific volume and capacity assertions; agreement is not evidence that performance improved.

Finding-response score

Document completeness and usefulness—not factual verification or a legal conclusion.

10/10

4/4

Statutory elements

Stated position
2/2
Applicable disagreement elements
2/2

6/6

Public usefulness

Coverage
2/2
Reason specificity
2/2
Support traceability
2/2

Identifies period-specific volume and capacity assertions; agreement is not evidence that performance improved.

Scoring confidence: high

finding · FIRE2607-F24

F24: The Contra Costa County Fire Protection District’s Nurse Navigation Program can divert low-acuity patients from the emergency medical system by redirecting them to appropriate non-emergency care.

Audit: Addressed

Response says

Agrees for selected eligible patients; says data through June 2026 show 35% redirected and describes exclusions and clinical review.

Audit analysis

Defines limited scope, named program, dated data and safety conditions rather than universal diversion capability.

Finding-response score

Document completeness and usefulness—not factual verification or a legal conclusion.

10/10

4/4

Statutory elements

Stated position
2/2
Applicable disagreement elements
2/2

6/6

Public usefulness

Coverage
2/2
Reason specificity
2/2
Support traceability
2/2

Defines limited scope, named program, dated data and safety conditions rather than universal diversion capability.

Scoring confidence: high

recommendation · FIRE2607-R6

R6: By April 1, 2027, the Contra Costa County Fire Protection District should consider expanding the use of its Nurse Navigation Programs to divert low-acuity callers from 911 ambulance responses when clinically appropriate.

County: Requires further analysisAudit: Addressed

Response says

Will analyze Nurse Navigation expansion using outcomes, safety, resources and APOT impact; conclusions ready by November 21, 2026.

Audit analysis

Specific analysis criteria and date; no commitment to expand regardless of evidence.

Extracted commitments

Complete Nurse Navigation expansion analysis and be prepared to present conclusions for discussion.

Responsible party
Contra Costa County Fire Protection District
Timing
2026-11-21 · Exact date