Finding F7
The gap between BART's service hours index and passenger miles index widened from 55.5% in FY2021 to 73.9% in FY2025, with no trend toward closure based on data through FY2025.
Jury report: BART at a Crossroads: Structural Deficit, Governance Accountability, and the Choices Ahead · PDF page 21
Permanent linkOfficial response
BART Board of Directors
Agrees with clarification: NTD gaps are 55.4 and 73.2 percentage points; rejects this ratio as a sole service-planning basis.
Read official response · PDF page 3Identifies revised values and specific planning factors through NTD and Rail Service Plan rather than treating the jury metric as verified performance.
This review evaluates the response document. Implementation claims have not been independently verified.