Recommendation R3
By April 1, 2027, the Board should consider directing the County LEMSA to assess whether any current County LEMSA regulations and policies limit EMS personnel’s ability to redirect low-acuity patients to appropriate levels of care.
Jury report: Ambulance Patient Offload Delays: Time Is of the Essence · PDF page 23
Permanent linkOfficial response
Contra Costa County Board of Supervisors
Agency says implementedClaims implemented through continuous policy evaluation and local strategies; Triage to Alternate Destination remains in development.
Read official response · PDF page 4Retains implemented label without claiming future TAD program is already operating.
- Develop a Triage to Alternate Destination program for eligible patients and designated facilities. Owner: Contra Costa County Board of Supervisors. Timing: Not specified.
This review evaluates the response document. Implementation claims have not been independently verified.