Finding F24
The Contra Costa County Fire Protection District’s Nurse Navigation Program can divert low-acuity patients from the emergency medical system by redirecting them to appropriate non-emergency care.
Jury report: Ambulance Patient Offload Delays: Time Is of the Essence · PDF page 22
Permanent linkOfficial response
Contra Costa County Fire Protection District
Agrees for selected eligible patients; says data through June 2026 show 35% redirected and describes exclusions and clinical review.
Read official response · PDF page 2Defines limited scope, named program, dated data and safety conditions rather than universal diversion capability.
This review evaluates the response document. Implementation claims have not been independently verified.