Recommendation R2b
Calaveras County Civil Grand Jury recommends Code Compliance follow their stated core values to treat every interaction as an opportunity to educate, and respond in a timely and professional manner to complainant requests for follow-up information regarding complaint cases, beginning no later than December 31, 2025.
Jury report: Calaveras County Code Compliance: Communication Is a Two-Way Street · PDF page 6
Permanent linkOfficial response
Calaveras County Board of Supervisors
Agency plans to implementThe County says it will implement the recommendation through planned software improvements.
Read official response · PDF page 3Software-based opportunities to advise the public are described, but no start date or standard for timely, professional responses is supplied.
- Use software improvements to advise the public about case activity. Owner: Building Department. Timing: Not specified.
This review evaluates the response document. Implementation claims have not been independently verified.