Recommendation R2a
Calaveras County Civil Grand Jury recommends Code Compliance, in order to better adhere to their stated core values, institute a clear procedure for responding to complainant requests for follow-up information, by December 31, 2025.
Jury report: Calaveras County Code Compliance: Communication Is a Two-Way Street · PDF page 6
Permanent linkOfficial response
Calaveras County Board of Supervisors
Agency plans to implementThe County promises an August 1, 2025 manual update specifying reasonable response times based on staffing.
Read official response · PDF page 2The response provides an action and date, while leaving the exact service standard to the updated manual.
- Update the manual with reasonable response times and revise standards as staffing and metrics change. Owner: Building Department. Timing: 2025-08-01.
This review evaluates the response document. Implementation claims have not been independently verified.