Recommendation R1
Calaveras County Civil Grand Jury recommends Code Compliance adopt a system of acknowledging and confirming to the complainant that their complaint has been received, including a case number if a case is opened, for all methods of complaint submittal, to be implemented by December 31, 2025.
Jury report: Calaveras County Code Compliance: Communication Is a Two-Way Street · PDF page 6
Permanent linkOfficial response
Calaveras County Board of Supervisors
Agency plans to implementThe County promises a public filing and tracking portal by July 1, 2026.
Read official response · PDF page 2The response explains reference numbers and tracking regardless of submission method, but does not clearly promise proactive acknowledgement for every mailed or in-person complaint. Its completion date is later than the jury requested.
- Implement public complaint filing, reference numbers, and case tracking. Owner: Building Department. Timing: 2026-07-01.
This review evaluates the response document. Implementation claims have not been independently verified.