Finding F1
Code Compliance does not have a consistent mechanism in place to acknowledge and confirm the receipt of citizen complaints by all methods of submittal (email, posted mail, and in- person), leaving some concerned citizens unsure whether their complaints are even received.
Jury report: Calaveras County Code Compliance: Communication Is a Two-Way Street · PDF page 6
Permanent linkOfficial response
Calaveras County Board of Supervisors
The County agrees and identifies mailed complaints as the acknowledgement gap.
Read official response · PDF page 1The response covers the submission-method problem, explains existing in-person and online confirmations, and identifies the complaint form as the source of follow-up instructions.
This review evaluates the response document. Implementation claims have not been independently verified.