Finding F2
By allowing NBAS to default on reporting requirements, the City Manager’s Office was unable to effectively evaluate NBAS’s performance and provide the bi-annual reports to the City Council as required by Resolution No. 2022-111 N.C.S.
Jury report: Animal Services Revisited: A City Asleep at the Wheel · PDF page 16
Permanent linkOfficial response
Petaluma City Council
Acknowledges inconsistent formal reporting but says communications, consultant work and Council proceedings allowed some evaluation.
Read official response · PDF page 7Separates deficient standardized reports from inability to evaluate at all, gives relevant alternative information channels and describes corrective procurement work, without identifying specific received reports or communications.
This review evaluates the response document. Implementation claims have not been independently verified.