Recommendation R4
Management needs to give staff clear direction when policies, prices, or procedures change by putting them in writing. To be implemented by August 19, 2026.
Jury report: The Waters Are Murky: An Investigation into Transparency Issues at Sunnyslope County Water District · PDF page 39
Permanent linkOfficial response
Sunnyslope County Water District Board of Directors
Agency says implementedClaims clear staff direction and existing online information.
Read official response · PDF page 5The response labels the recommendation implemented but emphasizes general access, website changes in 2020 and public comment. It does not specifically establish written staff instructions whenever policies, prices or procedures change.
This review evaluates the response document. Implementation claims have not been independently verified.