Finding F17
The phones at the City of Lincoln are frequently not answered by a live person and are forwarded to the utility billing department’s voicemail. This situation wastes time and leads to possible citizen frustration.
Jury report: Public Communication by Placer County Cities: Correctable Deficiencies · PDF page 81
Permanent linkOfficial responses
No response recorded
A matching agency response has not been added to Grand Jury Hub. This does not establish whether a response was submitted or is overdue.