Recommendation R2.12
To improve the public’s understanding of DCFS communications and services, materials used to train resource families, DCFS web pages, and verbal discussions with the public, avoid using acronyms unless they have been previously defined. For online materials, when an acronym is used, provide the option of hovering over the acronym or clicking on the acronym to read the full name, description and its purpose.
Jury report: Los Angeles County Foster Care · PDF page 142
Permanent linkOfficial response
Los Angeles County Board of Supervisors (consolidated County departmental response)
Agency says implementedCounty agrees and claims ongoing implementation through DCFS plain language, expanded first-reference acronyms, glossary, journalism toolkit and ADA-accessible materials. Response does not demonstrate hover/click acronym explanations or describe DMH practices; those are engagement gaps, not evidence of nonresponse elsewhere.
Read official response · PDF page 38Editorial engagement review of the answer, not confirmation of implementation. County agrees and claims ongoing implementation through DCFS plain language, expanded first-reference acronyms, glossary, journalism toolkit and ADA-accessible materials. Response does not demonstrate hover/click acronym explanations or describe DMH practices; those are engagement gaps, not evidence of nonresponse elsewhere. Report physical PDF page(s) 142–143; County response physical PDF page(s) 38. Claims remain attributed; adoption date is not a filing or receipt date.
This review evaluates the response document. Implementation claims have not been independently verified.