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Recommendation R2.10.4

Recommendation R2.10.4

To help supervisors and managers of DCFS and DMH support their subordinates more effectively: Managers should solicit feedback from field workers about the level of support they receive from supervisors by holding informal and confidential one-on-one meetings with field workers.

Jury report: Los Angeles County Foster Care · PDF page 141

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Official response

Los Angeles County Board of Supervisors (consolidated County departmental response)

Agency says implemented

For the shared supervisory-support objective, DMH claims implemented open-door meetings on staff request. DCFS claims varied, nonstandardized partial practices and future evaluation, explaining confidentiality exceptions for reporting/action and managerial capacity constraints. Quarterly sampled meetings are an alternative suggestion, not an adopted schedule.

Read official response · PDF page 36

Editorial engagement review of the answer, not confirmation of implementation. For the shared supervisory-support objective, DMH claims implemented open-door meetings on staff request. DCFS claims varied, nonstandardized partial practices and future evaluation, explaining confidentiality exceptions for reporting/action and managerial capacity constraints. Quarterly sampled meetings are an alternative suggestion, not an adopted schedule. Report physical PDF page(s) 141; County response physical PDF page(s) 36. Claims remain attributed; adoption date is not a filing or receipt date.

  • DCFS will evaluate more consistent employee-feedback approaches while retaining obligations to act on certain disclosures; no absolute confidentiality or universal meeting schedule promised. Owner: Los Angeles County Board of Supervisors (consolidated County departmental response). Timing: Not specified.

This review evaluates the response document. Implementation claims have not been independently verified.

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