Recommendation R4
The Humboldt County Board of Supervisors direct the Planning and Building Department Director to create and implement a method to survey or poll customers prior to implementing departmental changes that significantly impact the community, by no later than March 31, 2027. (F3)
Jury report: Friend or Foe? Struggling with Reputation at the Humboldt County Planning and Building Department · PDF page 15
Permanent linkOfficial response
Humboldt County Board of Supervisors
Agency declines implementationWill not implement as written; describes future polling when needed and resources allow.
Read official response · PDF page 5Pages 5–6 reject the recommendation as written and do not accept its March 31, 2027 deadline. The Department describes conditional future polling, with CAO distribution assistance. Public-meeting processes are additional context, not proof formal polling is already implemented.
- Conduct customer surveys or polls before significant service changes, with CAO distribution assistance as needed. Owner: Humboldt County Planning and Building Director. Timing: As needed, as staff capacity and budget allow; no fixed completion date..
This review evaluates the response document. Implementation claims have not been independently verified.