finding · F1
Communicating complaint resolutions
Response says
The Board partly disagrees, citing Ordinance 9.02.070 confidentiality limits and support for clearer expectations and follow-up options.
Audit analysis
An ordinance provides a specific reason for limiting disclosures, but the partial position does not clearly identify which part of the reported lack of routine resolution updates is accepted or denied. Explaining confidentiality is not evidence of current update frequency.
Finding-response score
Document completeness and usefulness—not factual verification or a legal conclusion.
3/4
Statutory elements
- Stated position
- 2/2
- Applicable disagreement elements
- 1/2
5/6
Public usefulness
- Coverage
- 1/2
- Reason specificity
- 2/2
- Support traceability
- 2/2
An ordinance provides a specific reason for limiting disclosures, but the partial position does not clearly identify which part of the reported lack of routine resolution updates is accepted or denied. Explaining confidentiality is not evidence of current update frequency.
Scoring confidence: high